Payment Failure Detection
Do you want to?
Reduce calls to the Ticket Office from online customers that have experienced a payment failure and are uncertain what to do?
Automatically resubmit failed payments?
Offer a facility for multiple payment attempts, for example when a customers card has been declined.
Reduce lost sales through initial card payment failure.
Payment Failure Detection allows your customers to...
Be assured that their failed payment was resubmitted and that they are definitely going to your event.
Feel more confident about the robust security associated with your online payment facilities.
Make subsequent card payment attempts with different cards or following incorrect data entry.
Example resubmit authorisation:
