The KB Group eticketing solution is the online booking system market leader. Our eticketing software offers the most comprehensive functionality of any online ticketing system available. Our online booking systems can run on a variety of back end platforms providing you with a viable independent alternative to your incumbent back office supplier.

Listed below are some of the online booking system features available that will significantly increase your revenue and reduce Ticket Office staff effort.

Variety of calendar presentations for event searching and availability.

Season saver programs with automatic rule restrictions and discount calculations.

Season ticket holders and one click renewal.

Custom email copy by show by venue.

Variety of different payment gateways supported including RedCard, Solve SE, YESpay, CommIdea, IC Verify, authorise.net, PayPal, WorldPay plus other payment related gateways.

Postcode lookup to Enta Postcode, AFD, Postcode Anywhere, etc.

Powerful error handling for high availability solution guarantees and error escalation.

Structured 404 management for hacking detection and missing files.

Staff tickets and discount management.

Multi profile solutions - auto changer.

Event interest code management.

Data protection management.

Patron category management.

Integration with numerous third party systems including SilverPop, Lyris, Trilogy, Progress, Purple Seven, etc (various technologies including XML, COM+, json, base 64 encoded URL's, etc).

Facebook and Twitter integration.

Barcode generation.

Extensive caching to improve performance and reduce website footprint on database - increases concurrent user capability.

Throttle tools to manage high demand onsales.

Support for multi-node load balanced web farms.

Powerful cross scripting and SQL injection attack prevention tools.

Duplicate registration detection.

Demographic questions and answers.

Extensive website tracking support (show specific if required) including Google Adwords, MediaMind, Adform, Atlas and various others.

Normal and secure password reminders (password not sent in plain text email).

Custom smart phone css support.

Works on all browsers including smart phones (including seat plan).

Prospectus registrations.

Theatre Tours.

Custom despatch options including registered post, couriers, COBO rules, etc.

Displays information to customers as determined by your Ticket Office.

Updates the seating inventory in real time.

Total control over your inventory, pricing and customer data.

Performs live card transactions direct to your card acquirer.

No fees to external agencies for managing an allocation on your behalf.

No commissions to online card authorisation broker.

No wasting time managing messy allocations with a 3rd party.

Dynamic and constantly growing functionality.

Customized solutions with rapid turnaround.

Web accessibility enabled (WAI).

Internationalisation.

KB Group eticketing system architecture:

Please download the KB Group eticketing Architecture (65kb PDF document) which discusses the online ticketing solution topology in more detail. If you would like more information about our online booking system architecture then please get in touch.